Frequently Asked Questions
1. What is an ebook?
E-books are digital or electronic books read on a computer screen, PDA, or printed out at home. They are a convenient way of getting a published book instantly. They downloads in minutes to your computer.
2. How do ebooks save me time and money?
Many ways. Ebooks are usually less than half the price of paper books, saving you 50% or more. Ebooks have no shipping and handling charges, saving you $3.50 to $12.00 PER BOOK! Ebooks have instant delivery -- no waiting around for 2 days to 2 weeks for delivery! And some ebooks contain direct links to other needed resources on the web saving you time when you need more information fast.
3. How do I get the ebook onto my computer?
Hineni purchasing process is easy, fast, and simple to follow. After purchasing through our secure server (with a credit card, Google Account or PayPal), you will receive a confirmation email. In this email is your download link. Click on that link. (Right-click for PC/option-click for Mac). This will begin the automatic download. After the download is finished, the book(s) will reside on your computer. Unlike a website, you do not have to be connected to the internet to read your book.
4. How do I read my ebooks?
Hineni ebooks are in the PDF format. You open and read these kinds of files with Acrobat Reader, which is probably already installed on your computer. If you do not have Acrobat Reader, you can get it for FREE by clicking here.
5. I have a Mac. Do your ebooks work on a Mac?
Yes. PDF files can be read on both Macs and PCs.
6. I don't like to read on a screen. Can I print out portions or the whole book?
Yes. Hineni ebooks are fully printable. Unlike some ebooks you find at other websites, all our ebooks can be printed out. In fact, our ebooks are optimized for printing. You can print any page or all the pages of your Conscious Kernels ebook. Most other ebook publishers DO NOT allow that!
7. How do I print out my books to save paper?
Hineni ebooks are set up to have two book pages fit on one sheet of regular 8.5" x 11" paper. That saves you on paper right there. And if your printer is capable of two-sided printing, you can print another 2 pages on the other side. That is 4 book pages to one sheet of paper!
8. How do I purchase more than one product at a time?
On each product webpage, just click on the "Add to Cart" button and then continue shopping. You can add to the cart as often as you like. When you are ready to check out, just click on the "View Cart" button on any product page. You will see what is in your shopping cart and the total of your purchases. Proceed to PayPal/credit card or Google check out.
9. I prefer audio books. How do I get and listen to your audio books?
All our audio books are electronic files just like our ebooks, and you download them the same way. All our audio books are in the mp3 format which means faster downloads for you. This format produces smaller file sizes for fast downloads without reducing sound quality too much. You can listen to them on your computer just by double clicking on the file. If you have an iPod or other mp3 player, you can put any of our audio books on these devices and take them on the go. Also, if you have a CD burner and software, you can burn our audio book files to a CD and play them in the car, CD Walkman or at home on your stereo.
10. What if I have a problem downloading the ebook or audio book files?
First, make sure you do not accidently delete the email that has your download link in it. Most downloading problems occur if there is a break in the internet connection during download. This rarely occurs with cable or DSL connections. Your download link remains active for a few days, so you can try again. If you still have trouble, email our customer service: productinfo@consciouskernels.com and we will help you.
11. What if I like to read my books on paper?
You can always print out any ebook you get from Conscious Kernels. We are considering a possible print-on-demand option in the future.
12. What are the "Heritage" books?
Our Heritage Line is a growing collection of the works from the authentic Judaism and Sephardic Jewish and Latino Jewish along with Biblical Judaism movement. Hineni is proud to present the profound works from when it all began.
13. How do your e-courses work?
Any course can be started at any time. When you enroll, your course starts immediately. Each course extends for a specific length of time: 7 weeks, 14 weeks, etc. You receive one email "lesson" per week. Each lesson contains the educational material for that week, a review of the previous week's lesson, and a preview of the next week's lesson. There may be homework assignments with some courses. You do not turn these in. They are just for your benefit and learning. There is no virtual classroom to attend, so you are free to read or listen to the lessons and do your assignments on your own time schedule. These ecourses are one-way email communications from instructor to student. You are not required to respond to the instructor's email in any way. To communicate with the instructor, email the main Conscious Kernels email address: hinenisyndicator@gmail.com. DO NOT reply to the lesson email as that is an out-going mailbox only.
14. What is a teleseminar and what are the benefits of participating?
Our TeleSeminars/Online Classes are perfect ways to learn great things, share your opinions, questions and information, and meet other like-mined people all from the comfort and convenience of your own home. If you can dial a phone, you can participate in a teleseminar -- it's that easy! Teleseminars/Online Classes use a proven and powerful technique of learning and participants receive exceptional value and retain more of what they have heard. The TeleSeminar/Online Class medium (conference call on a phone line) is convenient, powerful and mobile, with a wide reach and access for our global community. Teleseminars/Online Classes are an extremely affordable way to gain incredible amounts of knowledge.
A TeleSeminar/Online Class is a conference call, like a chat line. You and up to 50 other registrants call a regular phone number (commonly Toronto, NY , Miami) at your class time and are welcomed by the Teleseminar/Class Leader. The TeleSeminar/Online Class begins promptly at 2 minutes after the listed start time. A TeleSeminar/Online Class is similar to a grad school discussion -- some lecture, some questions, some discussion. You can always ask questions of the TeleSeminar/Online Class Leader. Most TeleSeminar/Online Class sessions last an hour. Some meet one time only, others meet weekly for 4-8 weeks, sometimes longer. You do not need a computer in order to be in the class. All you need is a regular phone!
15. How do I see what products you have to offer?
Just click on any of the links that run across the TOP of any pages on our main website.
16. I don't like paying online with a credit card. Can I pay with a check and send it through the mail?
YES! On each product page, there is a link to "pay by check". Click on this link and it will take you to our order form. Fill out the order form on the screen, then print it out. Enclose your check and the filled out order form and mail to HIneni Media 3401 Dufferin St BoX 27564 M6A 3B8 ON Canada. We will then email your purchases to you. View Order Form here.
17. What if I have a question about something not answered here?
Just drop us an email at: hinenisyndicator@gmail.com
